Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Ontario Rec Gear collects, uses, and protects your personal information in compliance with Canadian law, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information

We collect personal information to provide you with our products and services, improve your shopping experience, and communicate with you. This may include, but is not limited to, your name, address, email address, phone number, payment information, and product preferences. Information is collected when you:

• Make a purchase online
• Create an account on our website
• Sign up for our newsletter
• Participate in surveys or promotions
• Contact our customer service

We only collect information that is necessary for the identified purposes.

2. Use of Personal Information

The personal information we collect is used for purposes such as:

• Processing and fulfilling your orders
• Managing your account and preferences
• Sending you order confirmations, shipping updates, and service-related communications
• Personalizing your shopping recommendations
• Improving our website, products, and services
• Conducting internal analysis and research
• Complying with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Disclosure of Personal Information

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and can only use it for the purposes for which it was shared. We may also disclose information if required by law or in the event of a merger or acquisition.

4. Consent

By providing us with your personal information, you consent to our collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide certain services to you.

5. Security of Personal Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include secure servers, encryption of sensitive data (SSL technology), and restricted access to personal information within our organization. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Accessing and Updating Your Personal Information

You have the right to access, verify, and amend your personal information held by us. To do so, please log into your account or contact us at info@ontariorecgear.com with your request. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and actions. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

Ontario Rec Gear reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting the personal information we collect.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at: